Careers · Winston-Salem, NC
Good care takes
good people.
Patient in the difficult moments. Present in the ordinary ones. Bring your care to work supporting young people ages 12–17.
Find your place on the team
Real responsibilities.
Meaningful work.
Residential Care Specialist
Provide steady, trauma-informed daily support for youth ages 12–17 at Keystone Ridge in Winston-Salem. Help residents participate in routines, follow their individualized plans and build daily-living skills while keeping the care team informed.
Therapeutic Program Coordinator
Connect clinical planning with daily residential care. Lead Residential Care Specialists and support staff on site, support consistent implementation of individualized service plans and coordinate the practical work that keeps shifts connected.
Support Staff Member
Support continuity through overnight monitoring and morning routines at Keystone Ridge. This role is an entry path into Residential Care Specialist work and suits students and night workers whose availability matches the program's needs.
Current needs also include weekend direct-support staff, a relief/on-call pool and Licensed Professionals for clinical oversight. Tell us where you fit ↗
The work, honestly
Care isn’t one big moment.
It’s how you meet the day.
Be present.
Engage with residents. Support routines, meals, hygiene and transportation. Notice what a young person needs.
Stay steady.
Use trauma-informed emotional and behavioral support, de-escalation and the training appropriate to your role.
Follow the plan.
Implement individualized service plans. Keep clear shift notes and incident reports. Communicate at handoff.
Keep learning.
Take part in team meetings and training. CPR/First Aid and NCI+ training are provided on hire if not already held.
Before you apply
What you’ll
need to bring.
- Age 21 or older
- High-school diploma or GED
- Criminal background check, including the NC Health Care Personnel Registry check, and drug screening
- CPR/First Aid and NCI+ certification — training provided on hire if not already held
- Reliable transportation and a valid driver’s license
- Flexible shift availability
Keystone Care Network is an equal opportunity employer.
Start your application ↗What happens next
A clear process.
No guessing.
Tony Graham coordinates recruiting and initial interviews. Carol Reid, Program Director, makes the final hiring decision.
Your application
Tell us about your experience, availability and interest in working with youth.
Conversation & recommendation
Initial interview and role/availability review with Tony Graham, followed by a recommendation to the Program Director.
Conditional offer & screening
A conditional offer and written authorization begin credential and background screening. This is not yet a hire. Screening includes the registry check, criminal background check, drug screen, driving record where the role drives and credential verification.
Final written decision
The Program Director makes the final written hiring decision.
Documents, training & readiness
Onboarding documents and required training are completed, followed by supervised orientation shifts and documented readiness before unsupervised direct-care work.
Let’s move forward, together
Your next chapter could start here.
Bring your experience, your questions and your reason for wanting to work with young people.